Privacy Policy

Byecoin is part of ByeleX Data Solutions B.V. and the owner of ByeleX Data Solutions B.V. is ByeleX B.V. This privacy policy explains how our organization uses your personal data that we collect when you use our application.

Subjects:

  • What kind of data do we collect?
  • How do you collect data?
  • How will we use your data?
  • How do we store your data?
  • Marketing and information
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What type of cookies do we use?
  • How can you manage your cookies?
  • Privacy Policy of Other Websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What kind of data do we collect?

Byecoin collects the following data:

Personal identification information (Name, email address, telephone number and address);
Your activity on Byecoin (Generating Searches and Reports);
Your customer support activity (chat message transcripts);
IP address and standard blog information.

How do you collect data?

You provide Byecoin directly with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services;
Voluntarily complete a customer survey or provide feedback on one of our message boards or via email;
Our website uses or views and uses browser cookies;
Use our customer support.

How will we use your data?

Byecoin collects your data so that we:

Being able to manage your account (log in and reset password);
Email you with special offers on products and services you may find interesting
Can email you for learning purposes, for example tips and tricks or other news;
Able to prevent, detect and investigate potentially prohibited or illegal activities, including fraud and enforcing our terms (such as determining eligibility for a free trial period);
Analyze and understand our audience and improve our service (including the user interface experience);
Being able to contact you by phone if we are unable to reach you by email.

Byecoin shares your data with the following third party service providers:

Byecoin’s Mailchimp account for email purposes;
DialXS our payment provider.

How do we store your data?

Byecoin stores your data securely in our tier 3 data center. Our data center is only accessible to authorized Byelex Sales employees.
Byecoin stores your data for six months after your subscription has expired. After this period, your data will be automatically removed from our systems. Other data such as your payment and order information will be stored for ten years as this is a legal obligation.

Marketing and information

Byecoin would like to send you information about our products and services or those of our partners that you may find interesting.
If you have agreed to receive marketing or information emails, you can always unsubscribe at a later date.
You have the right at any time to indicate that you no longer wish Byecoin to contact you for marketing purposes or to receive information emails from the ByeleX group.
If you no longer wish us to contact you, you can unsubscribe here or simply unsubscribe from Mailchimp emails.

What are your data protection rights?

Byecoin wants to make sure that you are fully aware of all your data protection rights. Each user is entitled to the following:

The right of access – You have the right to request your personal information from Byecoin. We may charge a small fee for this service.

The right to rectification – You have the right to have inaccurate or incomplete data corrected by Byecoin.

The right to erasure – You have the right to have your personal data erased by Byecoin under certain circumstances.

The right to restriction of processing – You have the right to have Byecoin restrict the use of your personal data, under certain circumstances.

The right to object to processing – You have the right to object to Byecoin’s processing of your personal data, under certain circumstances.

The right to data portability – You have the right to ask Byecoin to transfer your data that we have collected to another organization or directly to you, under certain conditions.

Byecoin has one month to respond after you submit your request. If you would like to exercise any of these rights, please contact our privacy department: privacy@byecoin.com

Call us:
+31 (0) 165 33 22 44

Or write to us:
ByeleX Data Solutions B.V.
Attn. Privacy Department
argon 1
4751 XC Old Gastel
the Netherlands

What are cookies?

Cookies are text files that reside on your computer to collect standard Internet log information and visitor behavior. When you visit our websites, we may automatically collect information from you through cookies or similar technology.
For more information, please visit the following website: allaboutcookies.org

How do we use cookies?

Byecoin uses cookies in several ways to improve your experience on our website, but also:

To keep you logged in;
To understand how you use the website.

What type of cookies do we use?

There are a number of different types of cookies, but our website uses the following:

Functional – Byecoin uses these cookies so that we recognize you on our website and remember your previously selected preferences. These may include which language you have chosen. A combination of first-party and third-party cookies are used;
Advertisement – ​​Byecoin uses these cookies to collect information about your visit to our website, the content you have viewed, the links you have followed, and information about your browser, device and your IP address.

How can you manage your cookies?

You can set your browser not to accept cookies and the allaboutcookies.org website tells you how to remove (clear) cookies from your browser. Byecoin will not work properly without these browser cookies.

Privacy Policy of Other Websites

The Byecoin website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Byecoin regularly monitors its privacy policy and posts any updates on this webpage. This privacy policy was last updated on August 19, 2019.

How to contact us

If you have any questions about Byecoin’s privacy policy, the data we hold about you, or if you would like to exercise any of your data protection rights, please don’t hesitate to contact us.
Email us at: privacy@byecoin.com
Call us:
+31 (0) 165 33 22 44

Or you can write to:
Byelex Data Solutions B.V.
Attn. Privacy Department
argon 1
4751 XC Old Gastel
Netherlands

How to contact the appropriate authorities

If you want to report a complaint or if you believe that Byecoin’s privacy policy is not sufficient, you can contact the Personal Data Authority.
Personal Data Authority

Phone: +31 (0) 70 888 85 00