
OUR MAIN OFFICE
Helium 12
4751 XB OUD GASTEL
The Netherlands
CONTACT BYECOIN
Warning: Trading cryptocurrencies involves significant high risks.
Helium 12
4751 XB OUD GASTEL
The Netherlands
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Privacy Policy
Not being able to register through the App
We have had an issue with customers not able to register through the Byecoin App. We have located the problem and resolved the issue. Apologies for the inconvenience.
The Update has been finished, our ATM’s are up and running again!
Dear clients, Our ATM’s will be offline on 05-04-2023
Our ATM’s will be offline from 9:00 to 11:00 on 05-04-2023 due to an upgrade that will be done during this time.
New app update with Camera bugfix
We have finally released a new update which resolves the camera issues on Android 13 during the registration process.
New ATM location in Nijmegen
We are happy to announce that we have a new location in the city Nijmegen at Blue Marlin Telecom! For more information about this location please go to CoinAtmRadar: https://coinatmradar.com/bitcoin_atm/63522/bitcoin-atm-lamassu-nijmegen-blue-marlin-telecom/
NEW! ATM Locator
The Byecoin website has been updated! And now with a clever ATM Locator. This can be found on the homepage and locations page. From now on you can see the ATM available specification, address, opening times and distance per location.And super convenient: directions, street view and zooming are also available!
Helpdesk
Our helpdesk has changed opening hours. From now on we are reachable by phone from 09:00 until 17:30 during normal working hours.
Update problem questionnaire
Dear client, the questionnaire problem has been resolved in the latest Byecoin app version (2.0.12) in the Google Play Store and Apple app store. In this release it is possible to finalize the questionnaire.
Problem with the questionnaire
Dear client, we have detected a critical problem in our software as a result it is temporarily not possible to complete the mandatory questionnaire. Because of this it is not possible to buy virtual currency. We are busy solving this issue, as soon as the problem has been resolved it will be reported here. Sorry […]
Bitcoin/Ethereum ATMs from Byecoin operational again
The Dutch National Bank (DNB) imposes strict requirements on companies that sell virtual currencies such as Bitcoin and Ethereum. Yesterday Byelex Data Solutions BV, operating under the name Byecoin, obtained the registration from the Dutch National Bank to operate Bitcoin/Ethereum ATMs. Anyone can buy Bitcoin or Ethereum for a small amount of money via such […]
Connectivity issues are resolved!
Connectivity issues are resolved at the ISP.
Major outage ISP
Currently there is a major outage at our ISP, as a result it’s not possible to buy bitcoins. Two ATM locations currently work at the moment, Brasserie Tivoli and at our Headoffice Byelex HQ. Sorry for any inconvenience this may cause, our ISP is working hard to fix the issue.